Phase
IV: Supervision and Audit (Adjust)
This step ensures success by being engaged
before and during as well as post-implementation. It
allows for efficient supervision of all implementation steps
and quick adjustment for the accomplishment of established
goals. Think of us as your strategic marketing maintenance
engineers, consistently and routinely ensuring that you receive
the highest performance and best results from your Brand
Architecture, Strategy and Positioning. Compensation at this
phase could be tied to results and improved performance.
Audit
- Conduct
an audit to determine how it’s working with
the key core brand team members. This will include all
critical “touch
points,” such as your retailers, consumers, distributors,
sales force, etc.
- Brand performance is measured
since implementation is crucial. Based on those measurements,
a recommendation for adjustments will be submitted and
those refinements will be implemented.
Refinement
- Revisit the Brand
Architecture. Identify and implement any adjustments that
may be made due to the competitive landscape, new consumer
trends, marketplace shifts, new products or line-extensions
impacting the performance of the brand and the organization.
- Ensure
that all components are functional and practiced consistently
within the organization.
- Examine the performance of the
key strategic team members who have been coached and
trained with the new positioning. We will then implement
any refinements or adjustments to ensure that all team
members are aligned with one voice, one goal and one
vision.
- The effectiveness of the creative/media
and advertising briefs for the company will be evaluated.
The briefs will be refined and enhanced if needed.
Coaching and Training
- Continue
the on-going coaching and training of any new key stakeholders,
influencers, marketing team members, marketing vendors,
sales force, etc., to the new brand architecture and positioning.
- A “refresher” course will
be conducted for all key stakeholders, agencies, brand
and marketing managers to reinforce their improved strategic
leadership and innovation skills.
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